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Planned M-PESA Maintenance

All M-PESA Services Will Be Offline for Four Hours on Sunday

Safaricom has conducted a lot of M-Pesa upgrades and maintenance services this year, 2021.

So far there are over 10 interruptions from January only on the mobile money product, M-PESA.

During this maintenance service that will be conducted on Sunday, the M-PESA services will be unavailable for close to four hours.

According to the Safaricom Twitter handle, the interruption will start on Saturday 6th November 2021 at 2359 hours and the run-up to early Sunday at 0400 hours.

This upgrade will affect all M-PESA services and other financial institutions that depend on M-PESA like local banks.

Below is the full statement from Safaricom:

We are constantly investing and innovating M-PESA to ensure that we continue to meet the needs of our customers as well as continue to support our partners in their business ambitions.

To support this continued transformation, we regularly undertake enhancements and maintenance of our systems from time to time.

In this regard, our M-PESA services shall be undergoing planned maintenance on Saturday 6th November 2021, starting from 2359 hrs to Sunday 0400 hrs. During the maintenance, all M-PESA services including airtime purchase shall be temporarily unavailable.

The timing of this maintenance activity has been planned to result in the least of inconvenience to our customers.

We apologize for any inconvenience that may be caused and thank you for your continued support.

If that time will affect your business, then make you make the necessary arrangements to cushion the inconvenience.”

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