When it comes to traveling, passengers are concerned about their comfort, safety, and affordability. With Dreamline buses, you can enjoy this and even more. Dreamline buses’ online booking eases the formalities involved in booking and receiving a bus ticket. You do not need to queue at the booking offices to get your ticket.
Since launching their services in Kenya, Dreamline buses have lived up to the expectations of customers and even influenced the way people travel. Talk of the VIP treatment you are accorded, a high-speed working internet on-board, phone-charging outlet, and classy, comfortable seats with an additional space to stretch your legs.
Company services
The company operates a fleet of buses that ply several routes in Kenya and Uganda. The leading service is the transportation of passengers from one point to another. However, the company has also included parcel services in their option.
That means, if you are intending to get a parcel from Nairobi to Mombasa without necessarily traveling there, then you can drop your package at the Nairobi pick-up point and receive it within the agreed time from the Mombasa booking office. They also offer luxurious traveling options through buses like Xenon that plies the Mombasa-Nairobi route. For Xenon Dreamline bus online booking, specify that you need to book a seat on the bus and you will be guided. Alternatively, you can enquire from the customer service by calling or writing them an email. They will respond with a confirmation message on the available slots and how you can book.
Dreamline bus Kenya booking
You’re probably familiar with the traditional booking system where you had to show up at the bus booking office to get a ticket. The only acceptable mode of payment was cash and trust was highly in doubt over the number of robbing cases and theft cases at these stations.
Besides, the amount of time it would take to secure a ticket was excruciatingly damaging to customers. Perhaps this and other concerns drove most of the customers away to seek alternatives. With this and many other issues raising confusion and concerns among passengers, bus companies have opted for the power of technology.
In what seemed like a headache task before, online bus booking in Kenya has reduced the process to a simple step-by-step task. You no longer need to show up at the offices in a rush, be pushed up and down to get a ticket, and even lose some of your belongings in the process. All Dreamline branches, including Dreamline offices in Mtwapa, are tailored to ensure the passenger is attended to in the best way possible. First, you can book physically at the branch. Here, you can also pay using both cash or other means.
For instance, the company now accepts M-Pesa, Equitel, Airtel money, Mastercard, and Card payments, among others. In short, you don’t need to walk around with cash. Passengers can also take advantage of the online booking system through the Dreamline online booking portal. We have provided you with a simplified step-by-step approach to getting yourself a ticket.
Dreamline buses online booking system
The Dreamline express bus has taken their booking online. Businesses are now making efficiency a core of their businesses by embracing the power of technology. Dreamline online booking is simpler than you thought.
Here are the steps to follow:
1. Visit the Dreamline bus website
Right at the landing page of the company website, you will see a booking form. What Dreamline has invested in is the quality and aesthetic look of its website design. Unlike complicated and complex sites where you navigate from one point to another seeking information or the next step before completing your booking, theirs is straightforward and simple.
You will also find other information about the online booking and what you need to do to secure yourself a ticket. The process is easy, safer, and convenient any time and any day you want to travel.
2. Fill in the booking form
A simple and clear form is already visible on the landing page. It offers you the option to select your current location and the destination you intend to reach. Also, you will be given the choice of choosing the number of seats you wish to secure. For instance, if traveling as a family, you have the liberty to select as many as you are and a calculator will give the amount payable. Finally, you get to choose the departure date you intend to travel. Unlike in the traditional system where you had to book on the day of travel, you can decide to secure tickets for next week and avoid a last-minute rush.
After you have entered all the details on the form, you can check the Dreamline bus schedule to see which buses are available and the number of seats available on the bus.
3. Confirm the request or modify
Once you have selected the search button, the next step is to have a look at the buses available. You can also change your route or the number of passengers traveling. Note that the company operates on long distances and some of the buses available could be coming from a different branch and passing along the location you are in.
For instance, if traveling from Nairobi to Mombasa, you can have a view of the buses coming from Kisumu, or Kampala. It means that you can either choose to board a bus that is already on its way or a fresh one that is yet to start its journey.
Usually, due to the urgency of the occasion, you could opt for a bus from another destination passing through your town as it is already occupied and has fewer spaces left to fill.
4. View available seats
After adjusting your booking according to your preference, the next step is to select the seat(s) you want. After you have chosen the “view seats” button, and outlook of the bus will be generated with the exact position of seats available on the bus. The interface shows the seat categories depending on if they have been booked, available for booking, or selected by you. It means that when the time comes for you to board the bus, you will be very sure about the spot to seat, other than going around trying to find space.
5. Choose the category
Another exciting feature of the booking interface is you get to see the seat price and the specification. For instance, a Dreamline bus has three divisions, namely VIP, business class, and standard seats.
Before you even decide on the spot you want to sit for your journey, you can hover your mouse over the seat to see the price and designation. If plying from Nairobi to the coast, VIP will cost you 2000, business class Ksh.1600, and regular seats will cost you Ksh.1400.
6. Trip review
The next step will be an overlook of the trip you have selected. Once you chose your route and the seat, you can select “continue.” A pop-up will appear showing you the details of your reservation. Usually, the ticket will tell you the route you have chosen, for instance, from Nairobi to Mombasa. It will also show you the date when your trip will take place, for instance, December 4, 2019. Another feature on the receipt will be the number of seats on the bus, the details of the bus, and the actual price.
7. Fill the sign-up page
Once you confirm that you indeed intend to make the trip according to your receipt specifications, you will be directed to the sign-up page. On the sign-up form, you will be required to provide your details. Some of the necessary information includes your name, your gender, email address, phone number, and the password you will use.
If you are registering for the first time, then you must provide this information before you receive the final receipt. Usually, the information you provide is used for customizing your receipt according to your details. It also creates an account for the user to review the trips they have taken so far and the available discounts if any.
8. Payment
Underpayment, you will be afforded the option of using different payment methods. You can use M-Pesa or any other mobile payment option available in Kenya. Once you send the amount, an M-Pesa message to confirm that you have paid will be sent to you.
With such an advanced payment option, you can be sure that your transaction is both secure and verifiable. This process makes their mode of payment safe and easy to use as most people can now access different mobile payment solutions like M-Pesa, Airtel Money, and Equitel, among others.
