Safaricom Home Internet Packages are among the most popular internet solutions in Kenya because they offer reliable speeds, wide coverage, and flexible options for different homes. Whether you need internet for streaming, remote work, CCTV, online classes, or gaming, Safaricom provides several packages to match your needs and budget.
This guide explains everything: prices, speeds, bundles, installation costs, router options, and how to choose the best home internet package.
What Is Safaricom Home Internet?
Safaricom Home Internet is a residential broadband service delivered through Home Fibre, 5G WiFi, and 4G WiFi. It is designed to give stable, high-speed internet access for households across Kenya.
Safaricom currently offers three main types of home internet solutions:
- Safaricom Home Fibre (FTTH)
- Safaricom 5G Home Wireless
- Safaricom 4G Home Wireless
Each option has different speeds, coverage, and pricing, which we break down below.
1. Safaricom Home Fibre Packages
Safaricom Home Fibre (often called Home Fibre or FTTH) is the most stable and affordable option because it uses a fibre-optic cable connection.
Home Fibre Features
- Unlimited monthly internet
- Consistent speeds
- Best for streaming, gaming, and home offices
- Available in selected estates with fibre coverage
Home Fibre Package Prices
Bronze – Ksh 2,999/month
- Speed: 10 Mbps
- Best for light streaming, browsing, social media, and small households.
Silver – Ksh 4,100/month
- Speed: 20 Mbps
- Good for HD streaming, online meetings, and remote work.
Gold – Ksh 6,299/month
- Speed: 40 Mbps
- Suitable for heavy streaming, CCTV, and multi-device homes.
Diamond – Ksh 12,499/month
- Speed: 100 Mbps
- Best for gamers, 4K streaming, and homes with many users.
2. Safaricom 5G Home Internet Packages
Safaricom 5G Home WiFi offers faster speeds than fibre in areas without cable installation. It uses a 5G router and wireless connection.
5G Home WiFi Features
- Very fast speeds (up to 300+ Mbps depending on location)
- No fibre installation needed
- Easy self-installation
5G Home WiFi Packages
5G 400 GB – Ksh 3,499/month
- Speed: Up to 10 Mbps after FUP threshold
- Suitable for light streaming and browsing.
5G 700 GB – Ksh 5,999/month
- Speed: High-speed browsing
- Good for families and work-from-home.
5G Unlimited – Ksh 9,999/month
- Speed: Up to 10 Mbps after FUP
- Ideal for heavy usage households.
3. Safaricom 4G Home Wireless Packages
This option works where fibre and 5G are unavailable. It uses a 4G router and prepaid bundles.
4G Home WiFi Features
- Portable and easy to install
- Works anywhere with strong Safaricom 4G
- Pay-as-you-go bundles
4G Home WiFi Bundles
You buy data bundles as needed. Common options include:
- 30GB – Ksh 1,000
- 70GB – Ksh 2,000
- 100GB – Ksh 3,000
- 200GB – Ksh 5,000
Best suited for light to moderate use.
Safaricom Home Internet Installation Costs
Installation costs depend on the package type:
Home Fibre
- Installation: Free
- Router: Free on active subscription
- Deposit: Sometimes required, depending on location
5G Home WiFi
- Router: Ksh 10,000 – Ksh 25,000 (varies by model)
- Installation: Self-setup or support-assisted
4G Home Wireless
- Router: Ksh 6,000 – Ksh 10,000
- Installation: Self-setup
How to Check Safaricom Home Fibre Coverage
Safaricom Home Fibre is available in selected estates. You can check availability through:
1. USSD
Dial *400# → Check Home Fibre Coverage
2. MySafaricom App
Go to Home Fibre → Check Coverage
3. Safaricom Shops
Ask a representative to check coverage for your estate.
How to Subscribe to Safaricom Home Internet
Home Fibre
- Dial *400#
- Choose Home Fibre
- Select Manage Subscription
- Choose your package
- Pay via M-Pesa
5G or 4G Home Wireless
- Buy the router from Safaricom
- Insert the SIM card
- Power on the router
- Log in and connect
- Purchase a bundle or monthly plan via *400* or app
How to Choose the Best Safaricom Home Internet Package
Use this simple selection guide:
Choose Home Fibre if:
- Your estate has fibre coverage
- You want unlimited monthly internet
- You need the most stable connection
Choose 5G Home WiFi if:
- Fibre is not available
- Your area has Safaricom 5G
- You need higher speeds than 4G WiFi
Choose 4G Home Wireless if:
- You live in an area with only 4G coverage
- You want portable internet
- Your usage is light or seasonal
Safaricom Home Internet vs Competitors
Safaricom competes with providers like Zuku, JTL Faiba, Poa, and Airtel.
Key Safaricom Advantages
- Wider coverage nationwide
- Reliable customer support
- Flexible options: Fibre, 5G, 4G
- Strong speeds
- Easy subscription via M-Pesa
Potential Limitations
- Some areas lack fibre coverage
- 5G routers can be expensive
- FUP limits in wireless plans
Frequently Asked Questions
1. Does Safaricom Home Fibre throttle speeds?
Only the 5G and 4G plans have FUP rules. Home Fibre offers consistent speeds.
2. What happens if I move to a new house?
You can request relocation via *400# or the app, depending on coverage availability.
3. Is Home Fibre truly unlimited?
Yes. Unlike wireless plans, fibre does not have usage caps.
4. Can I use Safaricom Home Internet for CCTV?
Yes, especially Home Fibre due to its stability.
5. Does Safaricom offer static IP addresses?
Yes, but mostly for business customers.
Final Thoughts
Safaricom Home Internet Packages offer reliable, high-quality internet for homes across Kenya. With options for fibre, 5G, and 4G, you can choose a package that fits your budget, location, and usage needs. Whether you want internet for streaming, learning, remote work, or entertainment, Safaricom provides fast and flexible solutions that are easy to install and manage.
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Vincent Nyagaka is the founder of Chweya, where he breaks down complex financial topics into simple insights. A trader since 2015, he uses his market experience to help readers better understand investing, trading, and personal finance.
