Effective Date: May 21, 2026
Welcome to Chweya (“Chweya,” “we,” “our,” or “us”). Your privacy matters to us, and we are committed to protecting your personal information while providing a safe, transparent, and trustworthy experience across our website and related services.
This Privacy Policy explains how we collect, use, process, disclose, store, and protect your information when you visit or use our website, services, products, content, newsletters, social media pages, and other digital features operated by Chweya.
By using our website, you agree to the practices described in this Privacy Policy and our Terms of Use. If you do not agree with any part of this policy, please discontinue use of the website.
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations, or business practices. Any updates will be posted on this page with a revised effective date.
Information We Collect
We collect information in different ways depending on how you interact with our website and services.
Information You Provide Voluntarily
You may voluntarily provide personal information when you:
- Contact us through forms or email
- Subscribe to newsletters
- Leave comments or feedback
- Participate in surveys, promotions, or giveaways
- Register for services or accounts
- Purchase products or services
- Download resources or educational materials
- Interact with our social media pages
The information collected may include:
- Full name
- Email address
- Phone number
- Billing information
- Payment details
- Username or account information
- Communication preferences
- Messages or inquiries submitted to us
If you choose not to provide certain information, some features of the website may not function properly.
Automatically Collected Information
When you access Chweya, certain technical and usage data may be collected automatically through cookies, analytics tools, server logs, and tracking technologies.
This may include:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Referral URLs
- Click activity
- Time spent on pages
- Date and time of visits
- Geographic location data
- Internet service provider information
- Advertising identifiers
This information helps us improve website performance, optimize content, monitor security, analyze user behavior, and provide a better user experience.
Cookies and Tracking Technologies
Chweya uses cookies, web beacons, pixels, local storage, scripts, and similar technologies to improve functionality and user experience.
These technologies help us:
- Remember user preferences
- Understand visitor behavior
- Improve website speed and usability
- Analyze traffic patterns
- Deliver relevant advertisements
- Measure campaign performance
- Prevent fraud and abuse
Some cookies are essential for the website to function properly, while others help us personalize content and advertising.
You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website features and functionality.
Analytics and Advertising Technologies
We may use third-party analytics and advertising tools, including but not limited to:
- Google Analytics
- Google Ads
- Meta/Facebook Pixel
- TikTok Pixel
- Advertising networks
- Affiliate tracking systems
- Heatmaps and behavioral analytics tools
These services may collect information about your interactions with our website, advertisements, and content.
The collected information may be used to:
- Measure website performance
- Analyze visitor behavior
- Improve user experience
- Track conversions and campaigns
- Deliver targeted advertisements
- Build custom or lookalike audiences
- Optimize marketing performance
Third-party providers operate under their own privacy policies, and we encourage users to review those policies independently.
Affiliate Links and Sponsored Content
Some content on Chweya may contain affiliate links, sponsored placements, referral partnerships, or promotional content.
If you click an affiliate link and make a purchase or register for a service, we may earn a commission at no additional cost to you.
Affiliate partnerships help support the operation and maintenance of our website. However, affiliate relationships do not influence our editorial integrity, opinions, or content standards.
We strive to provide honest, fair, and transparent information to our readers. However, users should always conduct their own independent research before making financial, trading, or investment decisions.
How We Use Your Information
We use collected information for legitimate business and operational purposes, including:
- Providing and maintaining our services
- Delivering content and resources
- Responding to support inquiries
- Improving website functionality
- Personalizing user experience
- Sending newsletters and updates
- Monitoring website performance
- Conducting analytics and research
- Preventing fraud and abuse
- Processing transactions
- Enforcing our policies and legal rights
- Complying with legal obligations
We may also use aggregated or anonymized information for statistical, analytical, or research purposes.
Legal Basis for Processing Information
Depending on your location, we may process personal information based on:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
- Fraud prevention and security purposes
Where consent is required, you may withdraw it at any time. Withdrawal of consent does not affect processing carried out before the withdrawal.
Sharing of Information
We do not sell personal information directly to third parties. However, we may share information under limited circumstances.
Service Providers
We may share information with trusted vendors and service providers that help us operate our website and services, including:
- Hosting providers
- Email service providers
- Payment processors
- Analytics companies
- Advertising partners
- Security and fraud prevention providers
These providers are only given access to information necessary to perform their services.
Business Transfers
If Chweya undergoes a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of the transaction.
Legal Requirements
We may disclose information if required to:
- Comply with applicable laws
- Respond to lawful requests
- Protect our rights or property
- Prevent fraud or illegal activity
- Enforce our policies
- Protect user safety
Public Content
Any information voluntarily shared in public areas, such as comments or community discussions, may become publicly visible. Please avoid sharing sensitive personal information publicly.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
- Prevent fraud and abuse
- Maintain security and operational records
Retention periods may vary depending on the type of information involved.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no online system or internet transmission is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. Users share information at their own risk.
Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Accessing your data
- Correcting inaccurate information
- Requesting deletion
- Restricting processing
- Objecting to certain uses
- Requesting data portability
- Opting out of marketing communications
- Withdrawing consent
To exercise these rights, contact us using the details provided below. We may request verification of identity before processing requests.
Email Communications
If you subscribe to our newsletter or updates, you may occasionally receive:
- Educational content
- Website updates
- Promotions
- Product announcements
- Financial or trading-related resources
You can unsubscribe at any time using the unsubscribe link included in our emails.
Please note that transactional or administrative communications may still be sent when necessary.
International Data Transfers
Your information may be processed or stored in countries outside your country of residence, where privacy laws may differ from those in your jurisdiction.
By using Chweya, you consent to the transfer, processing, and storage of your information in accordance with this Privacy Policy.
GDPR and European Privacy Rights
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you may have additional rights under applicable privacy laws, including:
- Right of access
- Right to correction
- Right to deletion
- Right to object
- Right to data portability
- Right to restrict processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
We process data in accordance with applicable GDPR requirements where relevant.
California and U.S. State Privacy Rights
Residents of certain U.S. states may have additional rights regarding their personal information under laws such as:
- California Consumer Privacy Act (CCPA)
- Colorado Privacy Act
- Virginia Consumer Data Protection Act
- Connecticut Data Privacy Act
- Utah Consumer Privacy Act
These rights may include access, deletion, correction, and opt-out rights related to targeted advertising and data sharing.
Third-Party Websites
Our website may contain links to external websites, products, or services operated by third parties.
We are not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of external websites independently before providing personal information.
Children’s Privacy
Chweya is not intended for children under the age of 16, and we do not knowingly collect personal information from minors.
If we become aware that personal information from a child has been collected unintentionally, we will take reasonable steps to delete it promptly.
Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time.
Changes will become effective immediately upon posting on this page unless otherwise stated. We encourage users to review this page regularly to stay informed about how we protect personal information.
Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:
Chweya Media Group
Hazina Towers, Kenyatta Avenue
Nairobi, Kenya
Email: privacy@chweya.com
Website:
https://www.chweya.com