The I & M Bank Paybill number is the easiest way to deposit money into your bank account using MPesa. Whether you are topping up your balance, repaying a loan, or funding your business account, the Paybill option gives you a fast and secure way to move money from your phone to the bank.
I&M Bank is one of Kenya’s most trusted financial institutions, and MPesa remains the most popular mobile money platform. Linking the two creates a smooth experience for both personal and business banking customers.
This guide explains everything you need to know: the official I&M Bank Paybill number, how to deposit money, charges, common errors, and alternatives.
What Is the I & M Bank Paybill Number?
The official I&M Bank MPesa Paybill number is 542542.
You will use this number any time you want to send money from your MPesa wallet directly into your I&M Bank account.
Why Use the I & M Bank Paybill?
Using Paybill is convenient because it allows you to:
- Deposit money anytime, even outside banking hours
- Avoid long queues at bank branches
- Fund your account instantly
- Support emergency cash transfers
- Make secure payments to your business account
I&M Bank processes mobile money deposits in real time, which makes MPesa Paybill the fastest way to top up your bank account.
How to Deposit Money to I&M Bank via MPesa Paybill
Depositing money is simple. Here is the step-by-step process:
- Go to your MPesa menu
- Select Lipa na MPesa
- Choose Paybill
- Enter Business Number: 542542
- Enter Account Number: Your I&M Bank account number
- Enter the amount you want to transfer
- Input your MPesa PIN
- Confirm and send
You will receive both an MPesa confirmation message and an SMS from I&M Bank confirming the deposit.
I & M Bank Paybill Charges
MPesa applies standard Paybill charges depending on the amount you send.
I&M Bank does not charge customers for receiving deposits via Paybill.
The deductions are only from MPesa, and the money reflects in your bank account immediately after the transaction.
Important Tips When Using the Paybill Number
To avoid delays or errors:
- Always double-check your account number
- Ensure your MPesa balance is enough for both the amount and transaction fee
- Confirm network stability when sending money
- Save the Paybill number (542542) for faster future deposits
These small steps can help you avoid failed transfers or confusion.
Common Problems and How to Fix Them
1. Money Not Reflected in Account
If the money does not reflect after a few minutes:
- Wait at least 5–10 minutes (network may be slow)
- Check whether you entered the correct account number
- Contact MPesa or I&M Bank support with the transaction code
2. Wrong Account Number Entered
If you sent money to the wrong account:
- Visit an I&M Bank branch with your ID
- Provide the MPesa message
- Request a reversal
Reversals are handled on a case-by-case basis.
3. Paybill Not Working
Sometimes systems may be temporarily down.
Try again after a few minutes or confirm with I&M customer care.
I & M Bank Customer Care Contacts
If you need help with Paybill transactions, use these official support channels:
- Phone: +254 20 322 1000
- Toll-Free: 0800 720 715
- Email: customercare@imbank.co.ke
- WhatsApp: Available through I&M website links
- Social Media: Verified I&M Bank pages on Facebook and Twitter
Alternative Ways to Deposit Money into I&M Bank
Apart from Paybill, you can also deposit money through:
1. I&M Bank Agents
Thousands of licensed agents across Kenya offer cash deposit services.
2. Direct Bank Deposit
You can walk into any I&M branch and make an over-the-counter deposit.
3. Mobile Banking App
The I&M Bank app also supports wallet-to-bank transfers and other digital payments.
Is Using the I & M Bank Paybill Safe?
Yes. MPesa Paybill is one of the most secure ways to deposit money into your bank account.
Safaricom encrypts every transaction, and I&M Bank instantly verifies the details before crediting your account.
Just remember:
- Never share your MPesa PIN
- Only use the official Paybill number (542542)
- Confirm transaction messages immediately
Final Thoughts
The I & M Bank Paybill service gives customers a fast, simple, and secure way to deposit money from MPesa into their bank accounts. Whether you’re funding personal savings, paying loans, or running a business, the Paybill number 542542 is the quickest method available.
Using MPesa for banking has become a normal part of financial life in Kenya, and I&M Bank’s integration makes the process smooth. As long as you follow the correct steps and keep your account details safe, you can move money anytime—day or night—without visiting a branch.
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Vincent Nyagaka is the founder of Chweya, where he breaks down complex financial topics into simple insights. A trader since 2015, he uses his market experience to help readers better understand investing, trading, and personal finance.
