Netflix is one of Kenya’s most popular streaming services, offering unlimited access to movies, series, and documentaries. But many people still ask, “How do I pay for Netflix in Kenya?” The good news is that Netflix supports M-Pesa payments, making it convenient for users without debit or credit cards.
In this comprehensive guide, you’ll learn how to pay for Netflix in Kenya via M-Pesa, as well as other payment options like Visa and PayPal.
Why Netflix is Popular in Kenya
Kenya’s entertainment scene has rapidly shifted to online streaming, and Netflix leads the way. From African Originals like Disconnect and Country Queen to international blockbusters, Netflix offers endless entertainment.
The platform’s flexible payment plans and mobile billing support through Safaricom’s M-Pesa make it easy for millions of Kenyans to subscribe.
Netflix Subscription Plans in Kenya
Netflix offers different plans to suit your budget and device preferences. As of 2025, here’s a quick overview of the available plans:
| Plan | Monthly Price (KES) | Resolution | Screens |
| Mobile Plan | KES 200 | 480p | 1 mobile device |
| Basic Plan | KES 300 | 720p | 1 screen |
| Standard Plan | KES 700 | 1080p | 2 screens |
| Premium Plan | KES 1,100 | 4K + HDR | 4 screens |
💡 Tip: The Mobile Plan is the most affordable and perfect for single smartphone users.
How to Pay Netflix via M-Pesa (Safaricom)
Paying for Netflix via M-Pesa is the easiest and most convenient method for Kenyans. It works through Safaricom’s M-Pesa Paybill number 174379, linked to DPO Group (the authorized Netflix payment partner in Africa).
Follow these simple steps to pay for Netflix in Kenya using M-Pesa:
Step-by-Step Guide:
- Open the M-Pesa Menu on your Safaricom SIM Toolkit or M-Pesa app.
- Select Lipa na M-Pesa.
- Choose Paybill.
- Enter Business Number: 174379 (this is DPO Group’s Paybill).
- Enter Account Number: Use your Netflix registered phone number (e.g., 07XXXXXXXX).
- Enter the Amount depending on your subscription plan (e.g., KES 300 for the Basic Plan).
- Enter your M-Pesa PIN to confirm.
- You’ll receive an M-Pesa confirmation SMS.
Netflix automatically activates or renews your subscription once payment is received.
✅ Note: You must first add M-Pesa as your preferred payment method on your Netflix account (details below).
How to Add M-Pesa as a Payment Method on Netflix
Before you can pay through M-Pesa, you need to set it up in your Netflix account:
- Log in to Netflix.com.
- Go to Account settings.
- Under Membership & Billing, click Manage Payment Info.
- Choose Add Payment Method → Select M-Pesa.
- You’ll be redirected to a Safaricom DPO page.
- Enter your M-Pesa mobile number and verify via an SMS code.
Once verified, your Netflix account will be linked to your M-Pesa wallet for future automatic payments.
Other Ways to Pay for Netflix in Kenya
While M-Pesa is the most convenient method, you can also pay for Netflix in Kenya through:
1. Visa or Mastercard
Use your local or international debit/credit card. Most Kenyan bank cards (e.g., KCB, Equity, Co-op, ABSA) work directly on Netflix.
Steps:
- Log in to Netflix.
- Go to Account → Payment Info.
- Add your Visa or Mastercard details.
- Netflix will deduct payments automatically each month.
2. PayPal
If you have a PayPal account linked to your bank card, you can also use it for Netflix payments.
Steps:
- Log in to Netflix.
- Choose Add Payment Method → PayPal.
- Log in to PayPal and authorize the billing.
3. Netflix Gift Cards
Occasionally, you may find Netflix gift cards sold online or through certain retailers. These can be redeemed for subscription time.
Common Netflix M-Pesa Payment Issues & Fixes
| Issue | Possible Cause | Solution |
| Payment failed | Wrong account number | Use your correct Netflix phone number |
| Subscription not updated | Delay from the DPO system | Wait 10–30 minutes or contact Netflix support |
| Double charge | System error | Reach out to Safaricom or Netflix customer care |
💬 Pro Tip: Always ensure your M-Pesa wallet has enough balance before payment and that your Netflix phone number matches the one used for M-Pesa.
How Long Does a Netflix Payment Take via M-Pesa?
Most payments reflect instantly after completing the transaction. However, during peak hours or network delays, it may take up to 10–30 minutes for your Netflix account to renew.
If it takes longer, check your M-Pesa confirmation SMS or contact Netflix Kenya support via their in-app Help Center.
Can You Pay Netflix for Someone Else via M-Pesa?
Yes, you can. Simply follow the same payment process, but enter the other person’s Netflix account phone number as the account number during payment.
Is Paying for Netflix via M-Pesa Safe?
Absolutely. Netflix partners with DPO Group, one of Africa’s most trusted payment processors, and Safaricom’s M-Pesa uses encrypted, secure transactions. Your personal and financial information is fully protected.
Conclusion
- Best method: M-Pesa Paybill 174379 (DPO Group)
- Alternative methods: Visa, Mastercard, or PayPal
- Account setup: Add M-Pesa to your Netflix payment options first
- Payment reflection: Instant to 30 minutes
By using M-Pesa, you can easily manage your Netflix subscription directly from your phone no bank card or international account needed.
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